EXPERT GRID SERVICE

With Expert Grid Service (EGS), we act as an extension of your organization, providing proactive services that help prevent problems before they occur, and fix them quickly and effectively when they do happen—minimizing downtime for your organization. And, with our simple approach and affordable pricing it is now easier than ever to ensure that your core network support requirements are covered.  

EGS is a total support solution consisting of four primary support elements:  

  • Expert-level Strategic Consulting 
  • On-site and remote Professional Network Management services 
  • 24 x 7 remote Service Desk support 
  • Cloud-based Monitoring Tools & Technologies 

Key Advantages:  

  • Lower costs - Reduce network support costs up to 40% 
  • Predictable monthly pricing - No guesswork, no surprises 
  • Advanced resources – Dedicated staff and sophisticated capabilities at a fraction of the cost 
  • Less downtime – Reduce network outages 
  • Faster response – Issues quickly diagnosed and resolved 
  • Detailed reporting – Comprehensive management and status reports 

With EGS, you have the option of purchasing select services individually, or you can purchase all of the services you need in an all-inclusive package. We offer various plans, each featuring a unique combination of service level and high quality support – all at a price to fit your budget.

Expert Grid Service Highlights:  

  • Leverage our cloud-based remote monitoring technology to provide problem recognition and diagnosis quickly and efficiently. EGS watches over your critical network infrastructure around the clock and proactively notifies you of issues before they disrupt your operations. 
  • Establish predictable network management costs through a simple, fixed-price agreement, with no term commitment required. 
  • Scale up or down in usage based on your infrastructure. 
  • Gain access to a dedicated team of certified network engineers with extensive experience in a wide range of technology challenges.
  • Options for complete proactive monitoring, management and issue resolution of your network infrastructure by our 24x7 Connecticut-based network operations team.
  • Options for short or long term Staff Augmentation for special projects.
  • Enjoy preferential pricing on network engineering services, products and solutions.

Contact us to learn more about how Expert Grid Service can simplify your network support needs.